If you place your order before 1.00 pm on a weekday, your order will usually be dispatched the same day. Most orders are delivered within 1–2 working days.

Delivery to a parcel shop costs 49 kr., whilst home delivery costs 59 kr. For purchases over 500 kr., we offer free delivery to a parcel shop.

Once your order has been dispatched, you’ll receive a tracking number via email or text message.

During busy periods such as sales, promotions and public holidays, delivery times may be longer.

Log in to your account to check the status of your order. Once your order has been dispatched, you’ll automatically receive a tracking number by email so you can track your parcel.

We usually dispatch orders on the same working day, and you can expect delivery within 1–2 working days.

If you can’t find our emails, we recommend checking your spam or junk folder.

You have 30 days to change your mind when you shop with Spring Copenhagen.

If you wish to return an item, you can read more about our returns policy and procedure here.

The item must be returned as a business parcel to our warehouse in Glostrup. Please remember to include your name and order number so that we can identify your return.

As a consumer, you also have a 24-month right to make a claim for faults and defects that were present at the time of delivery.

Always contact customer service before returning a faulty or damaged item.

We accept the payment methods shown at checkout, and we never charge payment fees.

The amount is reserved when you place your order and is only debited once your order has been dispatched.

If you are purchasing on behalf of a public institution, school or local authority, please feel free to contact us regarding purchases via EAN invoice.

We are e-mærket certified to give you extra peace of mind when you shop with us. This means that our online shop is regularly monitored, and that you, as a customer, are covered by e-mærket’s buyer protection and have access to impartial assistance in the event of any disputes.

Read more about your benefits as a consumer with e-mærket here.